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For problems with the HP software kits for the Java™ Platform,
please be sure to read our on-line frequently
asked questions to find answers to many commonly asked questions
and problems. If you do not find what you are looking for in our
faqs and need to contact us, please follow the instructions for
software support outlined below.
For problems with this web site, send feedback
to the webmaster.
Support is provided for our currently available SDK and related
software products on HP's OpenVMS and Tru64™ UNIX® Systems.
For a list of these products, please see our software
download page.
» OpenVMS Alpha
» OpenVMS I64
» Tru64 UNIX
» bugs found in beta software
OpenVMS Alpha
HP delivers its SDK kits and related software for the Java Platform
as part of the OpenVMS operating system and for use with it. Our
software is licensed to customers and supported on the same basis.
Customers with support contracts should seek support through local
customer support centers for problems encountered in using our software
kits.
Customers who do not have support contracts are encouraged to fill
out our problem report form,
and mail it to us. These reports will certainly be used as a source
of input for fixing problems for new releases. However, we will
only be able to give these reports individual attention and take
remedial action on a time-available basis.
OpenVMS I64
HP delivers its SDK kits as part of the OpenVMS I64 Foundation
Operating Environment (FOE). Customers with support contracts receive
updates to the FOE and support through standard support channels.
HP provides software downloads of OpenVMS FOE components as a courtesy
and kits or updates are unsupported. Our software for OpenVMS I64
for the Java Platform is offered to customers and supported on the
same basis.
A variety of service options are available from HP
Support. For more information, contact your local HP account
representative or distributor. Information is also available from
Software
Support Services.
You can informally exchange information with other users in the
OpenVMS newsgroup comp.os.vms.
Tru64 UNIX
HP delivers its SDK kits and related software for the Java Platform
as part of the Tru64 UNIX operating system and for use with it.
Our software is licensed to customers and supported on the same
basis. Customers with support contracts should seek support through
local customer support centers for problems encountered in using
our software kits.
Customers who do not have support contracts are encouraged to fill
out our problem report form,
and mail it to us. These reports will certainly be used as a source
of input for fixing problems for new releases. However, we will
only be able to give these reports individual attention and take
remedial action on a time-available basis.
bugs found in beta software
If you find a bug in our beta software, please fill out our problem
report form, and mail it to us.
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